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Born from a New Era of Opportunity We are committed to revolutionizing how businesses deliver exceptional customer experiences & unlock the potential of global talent.
Skybound CX is a subsidiary of Esnad Group, a trusted conglomerate with over 20 years of experience in delivering excellence across diverse industries.
By blending advanced technology, scalable solutions, and a focus on seamless customer journeys, we empower businesses to optimize operations, enhance performance, and foster innovation.
Core Values
Integrity
We build trust through transparency and ethical practices, fostering reliability in every interaction—with our clients, partners, and our team.
Innovation
We drive forward-thinking solutions to meet evolving business needs, fueled by the creativity and expertise of our talented people.
Excellence
We set new standards in quality and satisfaction, empowering our team to deliver exceptional results that exceed expectations.
Collaboration
We believe in the power of working together—not only with our clients to achieve shared goals but also within our team to inspire innovation and success.
Adaptability
We thrive in a rapidly changing world by embracing flexibility and responsiveness, ensuring both our clients and our people grow and succeed together.
Vision
To be the leading provider of world-class outsourcing services, recognized for our commitment to quality, client satisfaction, and the ability to transform businesses through bespoke solutions. We envision a future where our people’s talent and dedication are as integral to our success as the exceptional results we deliver to our clients.
Mission
To empower businesses globally by delivering innovative, reliable, and customized outsourcing solutions that enhance efficiency, drive growth, and connect exceptional talent with opportunity. At the heart of our mission is our team—a group of skilled and dedicated professionals who bring passion, expertise, and innovation to everything we do.
Our Social ResponsibilityWe’re deeply invested in empowering local communities through job creation, fostering education and skill development, promoting sustainability, and building an inclusive workplace.
Empowering Communities Through Job Creation
As part of our mission to create 5,000 jobs in Egypt by 2030, Skybound CX is focused on providing stable employment, fair wages, and exceptional training programs. By fostering an inclusive and equitable work environment, we empower local talent, uplift communities, and contribute to economic growth.
Supporting Education and Skill Development
We invest in equipping both our team and the next generation with skills to thrive. Through specialized training programs, leadership development, and continuous learning opportunities, we ensure that our employees and community members are prepared for the future.
Sustainability and Environmental Stewardship
As a part of Esnad Global’s sustainability mission, we integrate environmentally conscious practices into our operations. By promoting paperless workflows, energy-efficient facilities, and responsible resource usage, we do our part to reduce our environmental footprint.
Inclusive Workforce Development
Skybound CX is committed to fostering diversity, equality, and inclusion across all levels of our organization. We create fair workplaces where everyone, regardless of their background, has the opportunity to excel and contribute meaningfully.
A Trusted Partner in Global Success Our solutions are designed to simplify complexity and deliver measurable results across industries and geographies. From Contact Center & CXM to Human Resource Outsourcing (HRO) and Hosting, we provide end-to-end services that adapt to your needs and grow with your business.
Get to know our expertsWithin GrowLab.com we have highly educated and trained experts across all of our divisions. Here we give you the opportunity to find our more about them.
